DataCard CD Series User's Guide download pdf (Page 40)

32 Troubleshooting

Respond to Messages

Youcanrespondtoprintermessagesusingtheprinterfrontpanelbuttonsor,if

yoursystemusestheXPSCardPrinterDriver,byselectingbuttonsintheMessage

boxdisplayedinWi ndows.

NamesofMessageboxbuttonsonthePCarewordedslightlydifferentlydepending

ontheinstalledoperatingsystem.

100: Request not supported

Theprintrequestorotheractionfailed.

Toprintthecard:

1. Changethedatatomatchthesystem’ sfeaturesandsettings.

2. PresstheUserbuttonontheprint erorclickOK(orCancel

thecard)intheMessageboxtocleartheerror.

3. Sendthenewcardtoprintagain,makingsurethatyouchoosethecorrect

printerinthecardproductionapplication.Askyoursystemadministratorfor

assistance,ifneeded.

4. Discardanyincompletecards.

101: Job could not complete

Thecardtooktoomuchtime.

Toprintthecardagain:

1. Mak esurethatdata,suchasaphoto,isonthePCbefore

printing.Ifyouareconnectedtoadatabase,verifythe

connection.

2. PresstheUserbuttonontheprint erorclickOKintheMessageboxtoclear

theerror.

3. Sendthecardtoprintagain.

4. Discardanyincompletecards.

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DataCard CD Series User's Guide Page 40