DataCard SD Series User's Guide Page 49

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SD/CD Series Card Printers User’s Guide 39
Locate a Problem with Basic Printer Functions
Ifthesystemisnotworkingasexpected,followthesestepsintheorderlistedto
isolatethesourceoftheproblembefo reyoucontactyourserviceprovider.
1. Checkthatthepowercordispluggedinandtheprinterispoweredon.
2. DoestheprinterpoweronanddisplayReadyonthefrontpanelwithin
1 minute?
Iftheprinterpowersoncorrectly,continuetostep3.
IftheprinterpowersonbutdoesnotdisplayReady,theprinterisnot
workingproperly.Requestservicefortheprinter.
Iftheprinterdoesnotpoweron,makesurethatthepowersourceis
functioningbydoingoneofthefollowing:
Removetheprinterpowercordfromtheoutletandconnectitto
anotheroutlet.
Removethepowercordfromtheprinterandconnectittoanother
device,suchasalight,andthenconnectittothesameoutlet.
Ifthepowersourceisfunctioning,thereisaproblemwiththeprinter.
Requestservicefortheprinter.
Ifthepowersourceisn’tfunctioning,replaceitandthenbeginwith
step1.
3. Printate stcard.Referto“PrintaTestCard”onpage 17formore
information.
Ifthetestcardprints,theprinterisworkingcorrectly.Continuetostep4.
Ifthetestcarddoesnotprint,the printerisnotworkingcorrectly.Request
servicefortheprinter.
4. Connecttheprinterdatacable,ifnecessary.Makesurethatyouusethesame
typeofcable(USBornetwork)usedwhentheprinterwasinstalled.
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