DataCard SP75 Plus Installation Guide download pdf (Page 57)

Installation on Windows

Installation Guide 54

The following features are not available and an alternative is not available:

• The Color Settings Tab on the Printer Toolbox cannot be used and there is no method for

changing color settings in the driver.

• Manual duplex (for simplex printers) is not available.

• Printing multiple copies of the same card design, using the “Copies” setting in Printing

Preferences, is not supported.

• Security features are not available.

• Interactive mode, including processing smart cards and reading magnetic stripe data, is

not available.

Installation Troubleshooting

The card printer does not install when the USB cable is connected

If the printer is not recognized correctly by the PC, or if installation interrupted, the Device

Manager might have an entry for the printer that needs to be removed before the printer can be

installed. The following instructions apply to Windows XP.

1 Disconnect the printer from the PC.

2 If the printer was installed, make sure it is deleted. See "Removing the Existing Driver".

3 Choose Start > Settings > Control Panel. The Control Panel window opens.

4 On the Control Panel, choose System to open the System Properties dialog box.

5 Choose the Hardware page, and then click the Device

Manager button. The Device Manager window opens.

6 In the View menu, make sure "View devices by type" is

selected.

7 Locate the device to delete. The device might be called

"Unknown device" or it might be located under the Printers

folder. The device might be marked with a yellow question

mark or exclamation mark.

8 Click on the device name to select it, and then right-click to

display a pop-up menu.

9 Choose Remove from the pop-up menu.

10 Click Yes or OK to confirm removal of the device.

11 Close the Device Manager. Close any other windows.

12 Return to the procedure you were performing.

See InfoCentral > Troubleshooting > Installation for the steps for the Windows Vista operating

system.

A message appears when installing a second or subsequent printer on one PC

If the Printer Toolbox for an installed printer is active when an additional printer is installed, the

additional printer does not install correctly. Follow these steps:

1 Follow the steps in "The card printer does not install when the USB cable is connected"

to remove the additional printer from the PC.

2 Exit the Printer Toolbox for all installed printers:

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DataCard SP75 Plus Installation Guide Page 57