DataCard SD Series User's Guide download pdf (Page 74)

62 Troubleshooting

103: Printer problem

Theprinterhadanerror.Thecardwillbecanceled.

1. PresstheprinterPOWERbuttontopowerofftheprinter.

2. PressthePOWERbuttonag aintopowerontheprinter.

ClickOKinthemessageboxtoclearthemessage.

104: Critical problem

Theprinterhadaseriouserror.Thecardwillbecanceled.

1. PresstheprinterPOWERbuttontopowerofftheprinter.

2. Requestservice.

Thesystemmustremainpoweredoff.

ClickOKinthemessageboxtoclearthemessage.

105: Magstripe data error

Theprinterfailedtoverifythatthecorrectmagneticstripedatawaswrittenon

thecard.

1. Makesurethatyouareusingmagneticstripecardsthatmatchtheprinter

settings.

2. Makesurethatthecardsareplacedintheprintercorrectly.

PresstheUSERbuttonontheprinter.Inthemessagebox,clickRetry,orclick

Canceltocancelthecard.

INTS&TIPS

• Thecardmighthavebeenturnedthewrongway.

• Thecardmightnothaveamagneticstripe.

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DataCard SD Series User's Guide Page 74