DataCard SD Series User's Guide download pdf (Page 78)

66 Troubleshooting

116: Magstripe not available

Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.

Removemagneticstripedatafromthecardoruseaprinterthathasamagnetic

stripeoptioninstalled.

PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe

message.

HINTS&TIPS

Toremovemagneticstripedata,youoryoursystemadministratormayneedto:

• Clearacheckboxinthecardproductionapplication.

• ChangethefontfromMagTrackxXPSCardPrintertoaprintablefontsuchas

Arial,Verdana,orCalibri.Referto“MagneticStripeFonts”inyourprinter’s

DriverGuide.

117: Reader not available

Theprinterdoesnotsupportthepersonalizationbeingrequestedforthe card.

Thecardwi ll becanceled.

Changethecarddatatomatchtheprinter’soptionsandsettingsorprinttoa

printerthatisconfiguredtosupportthepersonalizationbeingrequested.

PresstheUSERbuttonontheprinter,orclickOKinthemessageboxtoclearthe

message.

HINTS&TIPS

Toremovethereaderrequest,youoryoursystemadministratormayneedto

clearacheckboxinthecardproductionapplication.

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DataCard SD Series User's Guide Page 78