DataCard select series User's Guide download pdf (Page 42)

32 Troubleshooting

Doesthesamplecardprint?

• Ifyes,theprinteranddriverareworkingcorrectly.Continuetostep7.

• Ifno,theprinteranddriverhaveacommunicationproblem.Troubleshoot

communicationproblems.

Ifyouarenotusingthedriver,askyourserviceproviderorsoftwareprovider

forassistance.

7. Printacardusingyourcardproductionsoftware.

Doesthecardprint?

• Ifyes,thedriverisworkingsuccessfullywiththecardproduction

software.Troubleshootthecarddesign.

• Ifno,checkthefollowing:

• Intheapplication,isthecorrectprinterselectedinthePrintSetupor

Printdialog?

• Iftheprinterproducedablankcard,youmighthavethewrongpage

sizeordriversettings.

Ifthecardcausesanerror,thecardmighthaveatypeofdatatheprinterdoesnot

support.

Installation Problems

Thissectiondescribesissuesthatcouldpreventasuccessfulinstallationand

providesrecommendedsolutionstothoseissues.Choosefromthefollowing

topics:

• USBInstallationTroubleshootingonpa ge33

• NetworkInstallationTroubles hootingonpa ge34

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DataCard select series User's Guide Page 42