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vi
Revision Log
SD/CD Series Card Printers User’s Guide
Description of Changes
A
June 2012
First release of manual.
B
Nov. 2012
Updates for XPS Card Printer Driver v
. 4.0
Revision
Date
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74
Datacard
1
Series Card Printers
1
User’s Guide
1
Proprietary Notice
2
Trademark Acknowledgments
2
Compliance Statements
3
Regulatory Compliance
4
5
Revision Log
6
Contents
7
Chapter 1: Introduction
11
2 Introduction
12
Chapter 2: About the Printer
13
Printer Components
14
Printer With Input Hopper
15
Printer With Duplex Option
16
System Label
17
8 About the Printer
18
Chapter 3: Using the System
19
Printer Controls
20
LCD Panel Menus
21
User Button and Light
22
Ribbon Light
23
Card Light
23
14 Using the System
24
Print a Test Card
25
Load and Replace Supplies
26
Loading the Print Ribbon
27
Loading the Cleaning Sleeve
28
Chapter 4: Printing Cards
29
Printing Cards
30
INTS&TIPS
31
22 Printing Cards
32
Chapter 5: System
33
Maintenance
33
Clean the Printhead
34
Run a Cleaning Card
36
SERbutton
37
28 System Maintenance
38
Chapter 6: Troubleshooting
39
• Cardproductionsoftware
40
• Printer plug‐in
40
Installation Problems
42
Driver Problems
44
Card Appearance
46
Something did not print
47
The color printing has flaws
48
The printing is too light
49
The printing is too dark
50
Magnetic Stripe Problems
51
Card Jams
53
Messages and Conditions
54
Responding to Messages
55
102: Card not in position
56
103: Printer problem
56
104: Critical problem
56
105: Magstripe data error
57
106: Magstripe data not found
57
108: Magstripe read no data
58
109: Print ribbon problem
59
111: Card not picked
60
112: Card hopper empty
60
113: Close cover to continue
60
114: Cover opened during job
61
116: Magstripe not available
62
117: Reader not available
62
120: User paused the printer
63
54 Troubleshooting
64
149: Option not installed
65
172: Insert cleaning card
66
173: Improper shutdown
66
Chapter 7: Supplies and Parts
67
Pre-Punched Cards
68
New Cards for Color Printing
68
Adhesive-Backed Cards
68
Card Quality Guidelines
68
Supplies
70
Hopper Options
71
Power Supply
72
Data Cables and Power Cord
72
Replacement Parts
74
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