DataCard select series User's Guide download pdf (Page 58)

48 Troubleshooting

107: Magstripe read data error

Theprinterfailedtoreadthemagnetic

stripedatafromthecard.Thecardwillbe

canceled.

1. Mak esurethatyouareusingmagnetic

stripecardsthatmatchtheprinter

settings.

2. Mak esurethatthecardsareplacedin

theprintercorrectly.

PresstheUSERbuttonontheprinterorclick

OKinthemessagebox.

HINTS&TIPS

• Thedatamightuseadifferentformatthanthecurrentprintersetting.

• Askthesystemadministratortoverifythatthecard,data,andprintersettings

match.

108: Magstripe read no data

Theprinterdidnotfindanymagneticstripe

dataoncard.Thecardwillbecanceled.

1. Mak esurethatyouareusingmagnetic

stripecardsthatmatchtheprinter

settings.

2. Mak esurethatthecardsareplacedin

theprintercorrectly.

PresstheU

SERbuttonontheprinterorclick

OKinthemessagebox.

INTS&TIPS

• Thecardmighthavebeenturnedthewrongwa y.

• Thecardmightnothaveamagneticstripe.

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DataCard select series User's Guide Page 58