DataCard SP75 Plus Installation Guide download pdf (Page 72)

Page 67

SY-01327 Data Error

The request sent to the printer is not supported.

Possible Cause 1: The printer features (such as magnetic stripe or an L2

laminator) have changed. The driver Printer Toolbox, Properties, or Printing

Preferences dialog box has not changed to remove settings that are not

supported by the printer and you have chosen and applied a setting that the

printer does not support.

Solution 1: Close the driver Properties or Printing Preferences dialog box

and open it again to display the settings for the printer. On the Printer

Toolbox, wait until “The printer type is SP75.” appears before using buttons

or settings in the Printer Toolbox, Printer Diagnostics, or the Properties or

Printing Preferences dialog boxes.

Possible Cause 2: For a directly networked printer, the message “A printer

has been identified. (DR 00921)” was displayed on the PC and the OK or

Close button was used. After that, you used the Printer Toolbox,

Diagnostics, or the Properties or Printing Preferences dialog box before

settings were updated for this printer.

Solution 2: Do not close the message box. Follow the instruction to wait

until the message box closes on its own. If you are using Printer Diagnostics,

close it and wait until the message box closes on its own.

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DataCard SP75 Plus Installation Guide Page 72